A well-established retail brand with multiple stores across regions, recognized the need to upgrade their ERP system to stay competitive in a rapidly evolving market. The project involved upgrading their existing Dynamics AX system to the latest version, Dynamics 365.
The upgrade project encompassed a comprehensive analysis of the existing system, data migration planning, customization adjustments, and user training. Special attention was given to enhancing support for omnichannel retail operations, including integration with e-commerce platforms and mobile POS systems. The upgraded Dynamics 365 solution provided Vanguard Retail solutions with improved performance, scalability, and flexibility to adapt to changing business needs. Post-implementation support ensured a smooth transition and minimal disruption to day-to-day operations.