A trendy apparel retailer with a growing online presence, sought to improve operational efficiency by integrating their ERP system, Dynamics AX, with a third-party e-commerce platform.
The integration project involved developing custom connectors and APIs to facilitate seamless data exchange between Dynamics AX and the e-commerce platform. Key integration points included product catalog synchronization, inventory updates, order processing, and customer data synchronization. The integrated solution enabled Elevate Apparel to centrally manage product information, inventory levels, and customer orders across multiple sales channels. As a result, the fashion brand experienced improved order accuracy, reduced fulfillment times, and enhanced customer satisfaction.